Privacy Policy

Last Updated: December 25, 2025

At Cooper Furniture Company, protecting your privacy and maintaining your trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our furniture collections, or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience and properly process your orders, we may collect different types of information.

Information You Provide

When you:

• Place an order
• Create an account
• Contact our customer service team
• Subscribe to product updates
• Submit reviews or feedback

We may collect information including:

• Full name
• Email address
• Phone number
• Shipping address
• Billing information
• Order details
• Payment-related information

Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Website activity
• Interaction preferences

This information helps us improve website performance and provide a better shopping experience.

2. How We Use Your Information

The information collected may be used for several purposes, including:

Order Processing & Delivery

We use your information to:

• Confirm and process purchases
• Complete payment transactions
• Arrange shipping
• Send order confirmations
• Provide delivery updates

Customer Service

Your information allows us to:

• Respond to questions
• Provide order assistance
• Handle requests and concerns
• Improve our support experience

Website Improvement

We may use information to:

• Improve website functionality
• Understand customer preferences
• Enhance product selections
• Create a more personalized experience

Security & Fraud Prevention

We may use collected information to:

• Protect our website
• Prevent unauthorized transactions
• Detect suspicious activity
• Maintain a safe shopping environment

3. Personal Information Security

Your information security is a priority at Cooper Furniture Company.

We use appropriate security measures designed to protect personal information from unauthorized access, misuse, or disclosure.

Secure Payment Processing

Payment information is handled through trusted payment providers using secure encryption technologies.

Limited Information Access

Personal information is only available to authorized personnel and service providers who need access to support business operations.

Payment Data Protection

Cooper Furniture Company does not store complete credit or debit card information on our systems after payment processing has been completed.

4. Sharing of Information With Third Parties

We do not sell, rent, or trade your personal information for unauthorized purposes.

We may share necessary information with trusted partners that help us operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website service providers
• Customer support tools
• Analytics providers
• Marketing partners

These partners only receive information necessary to provide their services.

5. Cookies Policy

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies are small data files stored on your device that help websites remember information and improve functionality.

We may use cookies for:

🍪 Essential Functions
Used for important website features such as shopping cart operation and checkout.

📊 Analytics & Performance
Helps us understand website usage and improve our services.

📢 Marketing & Advertising
Helps provide more relevant advertisements and measure campaign performance.

You can adjust cookie settings through your browser. However, disabling cookies may affect certain website features.

6. Third-Party Websites & Services

Our website may contain links to external websites or services operated by third parties.

These third-party websites have their own privacy policies and practices.

Cooper Furniture Company is not responsible for the privacy protection methods, content, or services provided by external websites.

We recommend reviewing third-party privacy policies before sharing personal information.

7. California Privacy Rights (CalOPPA)

If you are a California resident, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include:

• Requesting information about collected personal data
• Requesting updates or corrections
• Requesting deletion of certain information
• Managing privacy preferences

You may contact us to exercise applicable privacy rights.

Do Not Track Signals

Some browsers provide a “Do Not Track” feature.

Where required by applicable laws, we respect applicable privacy preferences communicated through supported browser settings.

8. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when necessary.

9. Data Security Events

We maintain reasonable security practices designed to protect customer information.

In the event of a security incident affecting personal information, we will take appropriate actions and provide notifications when required by applicable laws.

10. Email Communications

When you provide your email address, we may use it for:

• Order confirmations
• Shipping notifications
• Customer service communication
• Product updates
• Promotional messages (if you choose to receive them)

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.

We respect your communication preferences and process opt-out requests promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any changes will be posted on this page with the updated effective date.

We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Cooper Furniture Company

📍 Address:
2926 West Thomas Road
Phoenix, Arizona, 85017
United States

☎ Phone:
(602) 278-6438

✉ Email:
support@cooperfurniturecompany.com

Thank you for trusting Cooper Furniture Company. We are committed to providing a secure shopping experience while helping you create a comfortable and beautiful home.