Terms of Service

Terms of Service

Last Updated: December 25, 2025

Welcome to Cooper Furniture Company.

These Terms of Service (“Terms”) explain the rules, conditions, and responsibilities that apply when you access our website, browse our furniture collections, place orders, or use any services provided through our online store.

By visiting or using our website, you agree to follow these Terms as well as our Privacy Policy and other applicable policies.

Please read these Terms carefully before using our services. They include important information regarding purchases, website usage, product policies, and limitations of liability.

SECTION 1 - Website Access & Customer Accounts

By using our website, you confirm that you are legally able to enter into these Terms according to the laws applicable in your location.

To purchase products or access certain features, you may be required to provide information such as:

  • Name
  • Email address
  • Billing information
  • Shipping details
  • Payment information

You agree that all information submitted is accurate, complete, and up to date.

If you create an account, you are responsible for protecting your account credentials and any activity performed through your account.

Accounts may not be transferred, sold, or used by another individual without authorization.

SECTION 2 - Product Information

At Cooper Furniture Company, we make every effort to provide accurate product descriptions, images, dimensions, and details.

However, please understand that:

  • Product colors may vary depending on your device settings
  • Materials and finishes may appear slightly different from images shown online
  • Product specifications, availability, and designs may change without prior notice

We reserve the right to update product information, discontinue products, or limit product availability when necessary.

SECTION 3 - Orders & Purchases

Submitting an order represents your request to purchase selected products from our store.

Orders are considered accepted only after payment has been successfully processed and confirmed by Cooper Furniture Company.

We reserve the right to:

  • Accept or decline orders
  • Correct pricing or product information errors
  • Cancel orders when necessary
  • Limit purchase quantities

Please review your order details carefully before completing checkout.

All returns, refunds, and exchanges are subject to our Return & Refund Policy.

Products purchased through our website are intended for personal household use and are not authorized for unauthorized resale.

SECTION 4 - Pricing & Payment

Prices, discounts, and promotional offers may change at any time without notice.

The final price charged will be the amount displayed during checkout and confirmed in your order confirmation.

You agree to provide accurate:

  • Payment details
  • Billing information
  • Contact information

You confirm that you have permission to use the payment method provided.

Additional charges such as applicable taxes, shipping fees, or other required costs will be displayed when applicable.

SECTION 5 - Shipping & Delivery

We work with trusted shipping providers to deliver your furniture orders.

Delivery dates provided on our website are estimates and are not guaranteed arrival dates.

Cooper Furniture Company is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Transportation issues
  • Customs processing
  • Events outside our reasonable control

Once an order has been transferred to the carrier, shipping risks and responsibilities are handled according to applicable carrier policies.

SECTION 6 - Intellectual Property Rights

All website content, including but not limited to:

  • Brand names
  • Logos
  • Product images
  • Descriptions
  • Graphics
  • Website design
  • Text content

is owned by Cooper Furniture Company or authorized partners and is protected by applicable intellectual property laws.

You may use website content only for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

SECTION 7 - Third-Party Tools

Our website may include access to certain third-party tools or services.

These services are provided by independent third parties, and Cooper Furniture Company does not control or guarantee their performance, availability, or accuracy.

Your use of third-party tools is subject to the terms and policies provided by those third parties.

SECTION 8 - Third-Party Links

Our website may contain links to external websites operated by third parties.

These websites operate independently and may have their own:

  • Privacy policies
  • Terms of use
  • Customer service procedures

Cooper Furniture Company is not responsible for third-party website content, services, products, or transactions.

Please review third-party policies before using external services.

SECTION 9 - Online Store Platform

Our online store may use third-party e-commerce technology providers to support website operations, payment processing, and customer services.

These providers may process certain information required to operate the website.

However, purchases made through our store are transactions directly between you and Cooper Furniture Company.

SECTION 10 - Privacy Policy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to:

  • Complete purchases
  • Provide customer support
  • Process payments
  • Arrange deliveries
  • Improve our services

SECTION 11 - Customer Feedback

If you submit reviews, comments, suggestions, photos, or other feedback, you allow Cooper Furniture Company to use such content for business purposes, including improving and promoting our products.

You confirm that:

  • You own the content you submit
  • Your feedback does not violate third-party rights
  • Your submission does not contain unlawful or harmful material

We reserve the right to remove content that violates these Terms.

SECTION 12 - Errors & Updates

Occasionally, information on our website may contain errors, including:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping information

We reserve the right to correct inaccuracies, update information, or cancel affected orders when necessary.

SECTION 13 - Prohibited Activities

You agree not to use our website for unlawful or unauthorized activities.

You may not:

  • Attempt unauthorized access
  • Upload harmful software
  • Copy or misuse website content
  • Collect personal information without permission
  • Engage in fraudulent transactions
  • Interfere with website security

We reserve the right to restrict access if these Terms are violated.

SECTION 14 - Account Termination

We may suspend or terminate access to our services if we determine that a user has violated these Terms or engaged in harmful activities.

Termination does not remove any obligations or responsibilities that existed before termination.

SECTION 15 - Disclaimer of Warranties

Our website and services are provided on an “as available” basis.

While we strive to provide accurate information and quality products, Cooper Furniture Company does not guarantee that:

  • Website access will always be uninterrupted
  • Information will always be error-free
  • Products will meet every individual preference or expectation

Applicable consumer rights may vary depending on your location.

SECTION 16 - Limitation of Liability

To the maximum extent permitted by law, Cooper Furniture Company shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website usage
  • Product purchases
  • Service interruptions
  • Third-party services

Your legal rights may vary depending on applicable laws.

SECTION 17 - Indemnification

You agree to protect and hold harmless Cooper Furniture Company, its employees, partners, service providers, and affiliates from claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of our website
  • Your violation of applicable laws or third-party rights

SECTION 18 - Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

SECTION 19 - Entire Agreement

These Terms, together with our other published policies, represent the complete agreement between you and Cooper Furniture Company regarding your use of our website and services.

SECTION 20 - Assignment

You may not transfer your rights or responsibilities under these Terms without prior written approval.

Cooper Furniture Company may transfer its rights and obligations when necessary for business operations.

SECTION 21 - Governing Law

These Terms shall be governed by applicable laws in the jurisdiction where Cooper Furniture Company operates.

SECTION 22 - Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, or legal requirements.

Updated versions will be posted on this page with the revised effective date.

Your continued use of our website after updates means you accept the revised Terms.

SECTION 23 - Contact Information

If you have questions about these Terms of Service, please contact us:

Cooper Furniture Company

📍 Address:
2926 West Thomas Road
Phoenix, Arizona, 85017
United States

☎ Phone:
(602) 278-6438

✉ Email:
support@cooperfurniturecompany.com

Thank you for choosing Cooper Furniture Company. We appreciate your trust and are committed to providing quality furniture and a dependable shopping experience.